Maximizer Packages

Maximizer Group & Enterprise Editions - CRM

With two products in the CRM range, Maximizer has a solution to suit most businesses looking for a fully featured, mature and accessible customer relationship management tool. 

  • Entry level Maximizer Group Edition - powerful featured CRM designed for up to 10 users; office, online, remote-synchronised access, and mobile CRM access
  • Maximizer Enterprise Edition – fully featured CRM scalable from 5 to many hundreds of users; uses MS SQL for greater data requirements; office, online, mobile, and remote synchronised access. With added territory management and customer service knowledgebase features Maximizer CRM is a powerful solution.

Maximizer CRM delivers extensive contact and customer relationship management functionality. The suite of products supports the management of your prospects and customers throughout the business life cycle.

  • Target new and existing customers using broad profiling list management tools, and send relevant personalised messages using the marketing campaign tools; generate more sales by marketing to the right people at the right time whilst minimising investment in resources
  • Manage incoming enquiries through leads and opportunity sales pipeline tools; gain better visibility and control to ultimately increase efficiency and sales revenues
  • Manage customers throughout their lifecycle: targeted marketing, day to day communications, repeat sales opportunities and tracking customer service issues; provide everyone with a 360 degree view of customers to help build stronger customer relationships

More information - see the Maximizer CRM resources document library for up to date product literature.

Usability, Access, Add-ons & Integration

The overall design and features of Maximizer CRM with extensive customisation options sets it apart from many other packages.

  • Ease of use is consistent throughout the product screens, with multiple ways to access it. Maximizer CRM provides access for staff:
    • at the office with LAN access
    • on the road with offline synchronisation ability
    • at home with web portal access
    • on the go with industry leading mobile access for Blackberry and Windows
  • Highly configurable out-of-the-box  means that Maximizer CRM can be easily and quickly tailored to suit individual business needs
  • Quick to deploy and implement with low technical impact
  • Powerful customer access portal for sharing information securely enables a seamless way to promote events and offers
  • Powerful partner access portal for managing channel partners and resellers relating to sales lead distribution and business forecasting, promotions and events communications, and the sharing of common customer details
  • Tight integration with Microsoft office and seamless integration with Outlook
  • Multi-language and multicurrency support for global operations.
  • Phone integration with TAPI
  • Integration modules with accounting packages such as Sage Line 50 and QuickBooks
  • Integration with KnowledgeSync for alert management and workflow automation
  • Advanced customisation suites for enhancing and modifying the way Maximizer CRM works, from changing field names to adding bespoke modules
  • Flexible tools for industry standard  integration enabling sharing of information between multiple software applications e.g. accounting, project management, ERP and other back-office systems

More information - see the Maximizer CRM resources document library for up to date product literature.

Key Facts

  • 1 – 500+ users, fully scalable in terms of both user numbers and data requirement
  • Out-of-the-box CRM product which can be configured and deployed rapidly with minimum investment costs required
  • Feature rich CRM product which means availability of tools and functions without system development or customisation;  fully functional Customer Relationship Management application that delivers Sales and Pipeline Management, Marketing Campaign Management, and a flexible Customer Service Module for  ticket and case management
  • Open in architecture which means it can be customised, developed and integrated with other systems to support specific business functions; such integration with accounting
  • Can be managed and administered internally with minimal technical knowledge needed, keeping support and on-going cost of ownership to a minimum
  • Provides best in class ROI in terms of the initial investment costs as well as low on going running costs
  • Web Access for all Maximizer CRM users, Partners and Customers, in addition to MaxMobile which gives anywhere access on your BlackBerry or Windows Mobile device
  • Can be delivered as a hosted CRM solution (see our Hosting pages for more information)

For detailed information and comparisons see the CRM at a glance section of our website.