At a Glance

Successful CRM has everything to do with choosing the right Solution Partner as it has buying the right software package.

Our CRM Services at a Glance:

Advice & System Planning Services – more info: see Choosing CRM

  • Business needs review
  • Software selection reviews
  • System go-live plans

Design & Consultancy Services

  • Business & workflow analysis
  • System build / prototyping
  • Data review and migration planning
  • Business and people - preparation for change

Technical Services

  • Data importation
  • Technical installation
  • Trouble shooting services

Training Services

  • System users
  • System Power users
  • Administrators
  • Technical & Support staff
  • Internal Staff Trainers
  • Management ‘CRM Coaching’
  • Specialist ‘system specific’ training
  • Public Training courses

Support & Care Services

  • Technical Support SLAs
  • Administrator Support
  • System health checks & reviews
  • Optional SLA enhancements
  • Avrion Client Care – CRM Strategy & business change support
  • Lifetime proactive account management services