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Maximizer launches version 10 CRM - Nov 2007

Product Info

Overview
What's New in Maximizer CRM 10
Sales
Marketing
Customer Service
Remote Synchronisation
Web Access
Mobile CRM Options
Outlook Integration
Microsoft Platforms
Workflow Automation
Accounting Link
Reports & Analytics
Business Intelligence
Partner Relationship
Management

eCommerce
System Requirements
Customisation
eCRM & eBusiness
Data Sheets

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Wireless CRM for Today's Mobile Workforce



Today’s workforce is more mobile than ever. Drive greater user adoption, and get real-time updates from the field by giving your staff access to customer, sales, and service information. Maximizer CRM has several options that work with today’s powerful, easy-to-use mobile devices including BlackBerry, Windows Mobile and Palm.
  • Add Maximizer CRM to your mobile device:
    o MaxMobile for BlackBerry devices
    o MaxMobile for Windows Mobile devices
  • Synchronise Maximizer CRM with your device’s modules:
    o MaxLink for Palm OS devices
  • Get online wireless access to Maximizer CRM:
    o Wireless Web Access for wireless web browsers
Use Outlook to synchronise to devices

Add Maximizer CRM to BlackBerry or Windows Mobile devices

Mobilise your sales force by adding Maximizer CRM directly onto the latest BlackBerry and Windows Mobile devices. Empower field sales and service staff to update notes, look-up accounts and leads, get the latest customer service cases, and update their sales forecast – while they’re on the road.
  • Install MaxMobile1 on your BlackBerry or Windows Mobile device and synchronise back to Maximizer CRM for contacts and leads (including custom fields), appointments, tasks, notes, opportunities and cases.
  • Look-up records and update on-the-fly and information is automatically updated on both your device and your desktop.
  • Define a pre-set list of contacts, tasks, appointments, opportunities, or cases to synchronise.
  • Supports wireless or wired synchronisation (using BlackBerry Enterprise Server or Maximizer CRM Wireless Sync Server)
  • MaxMobile supports the latest BlackBerry, Windows Mobile Pocket PC and Windows Mobile Smartphone devices.

Synchronise directly with Palm OS devices with MaxLink

Stay productive and reduce downtime in the field. Access customer information, take notes at meetings, or update your schedule. With MaxLinkii , synchronise between Maximizer CRM and your Palm device with no extra software to install on your Palm!
  • Accurate two-way synchronisation through the HotSync button ensures information on your device and your desktop is always the most current.
  • Automatically matches between your Address Book, Calendar, Hotlist, Notes, Journal and User-Defined Fields with the modules already on your Palm device: Phone List, Date Book, To Do's, Memo Pad and four custom fields.

Online Wireless Web Access

Keep business moving forward while on the road. Using any web-enabled mobile device, get your critical customer information in real-time through a wireless web browser.
  • Get real-time access to all your contacts, tasks, calendar and sales opportunities from a wireless web browser.
  • Look-up records and update on-the-fly with real-time access to all the records in your database.
  • No synchronisation, local data or extra software to install on your device.
  • Maximizer CRM Wireless Web Access is included when you purchase either Web Access or MaxMobile.

Use Outlook for Offline synchronisation

By synchronising with Outlook, get access to your Maximizer CRM information on your device.
  • Synchronise calendar appointments, tasks, and contacts from Maximizer CRM to Outlook, to your device
  • Look up and update information while on the road, and synchronise back to Outlook then to Maximizer CRM.


    1. MaxMobile for BlackBerry, Windows Mobile Pocket PC, and Windows Mobile Smartphones is an add-on product available for all editions of Maximizer CRM 10.



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