• Gain real visibility into sales performance to guide your team.
• Maximise sales productivity with the tools they need to move deals forward anytime, anywhere.
• Implement proven, repeatable sales processes for step-by-step success.
• Leverage existing technologies for on demand desktop, web and PDA access, and continuity with Microsof® Office and Outlook integration.

• Fully Integrated CRM: In one central interface, see all of your important sales, marketing, and customer service & support details such as deals in progress, marketing campaigns received, and open cases.
• Access Anywhere: Get up-to-the-minute information from anywhere: in the office, at home, anywhere using a web browser, through a BlackBerry, Windows Mobile, Palm, or any handheld device1.
• Time & Task Management: Manage your time and collaborate with others using multi-user calendars complete with resource management. Assign tasks to yourself and others to ensure no detail is forgotten
• Microsoft Outlook® & Exchange Integration: Automatically synchronise contacts and calendars back and forth with Outlook. Even collaborate and book meetings with non-Maximizer CRM users with integration with Microsoft Exchange2.
• Microsoft Office Integration: Use Maximizer CRM with Microsoft Word for proposals & letters and Excel® for importing and exporting data.
• Territory Management: Use Maximizer CRM with Microsoft Word for proposals & letters and Excel® for importing and exporting data.

• Daily Dashboard: Visualise in-progress, won, and lost deals with the Daily Dashboard, even accessible directly from your Windows desktop through Vista gadgets.
• More out-of-the-box reports: Over 175 standard reports including sales pipeline funnel, lead summary, and opportunity analysis, to manage your team more effectively.

• Sales Opportunity Management: Apply your sales methodology and processes to increase your win ratio. Rate success factors and decision-makers for an accurate probability of close.
• Time & Task Management: Manage your time and collaborate with the multi-user calendar. Assign tasks to others to ensure no task is forgotten, and use Action Plans to set a series of tasks to ensure success.
• Lead Management: Assign leads and ensure immediate follow-up
• Partner Relationship Management: Assign leads and opportunities to partners in real-time through the web-based Partner Portal1.

• Use Workflow Automation to monitor your staff and act quickly.
• For example, automatically be notified in real-time when leads aren't followed up in a timely manner, when deals are lost or other critical incidents.

• Document Management: Give staff access to updated collateral in one central location to reference and send to customers.
• Knowledge Baseiii: Stay informed about known product tips and issues.

• Save time: Create estimates and orders directly from Maximizer CRM with built-in quote and order management or using out-of-the-box accounting integration.
• Accounting Link for QuickBooks® and Dynamics GP (Great Plains)4: service your customers faster with up-to-date information on credit limits and balances directly in their Maximizer CRM customer record.

1. For details on Windows desktop and Web Access options, and BlackBerry, Windows Mobile, Palm synchronization and wireless access options and pricing, please contact avrion.
2. Integration with Microsoft Exchange Server requires MaxSync add-on product (additional fees apply).
3. Knowledge Base is included with Enterprise Edition, and available as an add-on with Group and Professional Editions.
4. Integration with Intuit QuickBooks or Microsoft Dynamics GP (formerly Great Plains) requires Accounting Link add-on product (additional fees apply).

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