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SageCRM - Interaction Product of the Year - Jan 2007
Maximizer launches version 10 CRM - Nov 2007

Contents

System Support/Evolution
Overview
Support Services Level Options
System Healthcheck
System Business Best Practice
Training Programmes

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System evolution and support help you realise your systems potential as you settle in and continue to access our resources as you need them. The four services within system evolution and support are:

. Service level options from our Support team
. System health checks
. System business best practice
. Training

Our support team provides technical and administrative support matched to your business needs.

Periodically, we offer a system health check, which gives you a technical review of the systems operation and data, ensuring the system continues to deliver the solution it was designed for.

However business needs do not stand still, and our System business best practice review identifies how the system can help you work even smarter and drive through more Return on Investment.

Having completed the initial training support when implementing the solution, we offer a series of modular training events for end users, administrators and technical staff. Designed to refresh existing users in best practice they ensure every user is trained in the right way to use the system.