  
A common misconception is that everyone will use the system perfectly from day one. Many of our most successful implementations are when new starters enjoy the same standard of training as those at initial implementation and when existing users are refreshed about the services the system can offer to make their life easier. Our follow-up training:
. Protects your investment in the solution
. Refreshes users in best practice
. Correctly trains users in how to use the system properly
. Gives your people the opportunity to identify new ways to get more from the system
You can choose how the training is delivered to fit in with your business demands from our four services:
. Individual remote training on your system
. Training at your premises on your system
. avrion training centre - for affordable access to professional ongoing training programs
. Train-the-trainer for immediate on-site support
training on your system
When you'd like the training to be specific to your CRM solution, we can either visit your site to hold a training course, hold the course at our training centre or even train remotely over the internet and phone if it is for only one person. The delegate(s) will learn specifically how to operate your CRM solution and are saved the hassle of being away from the office.
avrion training courses
We understand that, however critical it is to have ongoing training, the cost of personalised training can be difficult to justify. As your CRM solution provider for life, our training centre holds courses on using the CRM application for specific business areas i.e. Sales, Marketing, Customer Services, as well as for your technical teams and administrators ("power users").
We offer different levels of training courses, held as an on-going program at our training centre, designed to match three levels of usage - overview, regular or advanced.
Your delegates will learn how to use the CRM system to make their job better at a fraction of normal cost and receive a certificate on satisfactory completion.
Places are limited to a maximum of four-six delegates (subject to the course), and each course focuses on the modules generally required by the selected business area, ensuring every delegate learns about the modules of most benefit to him / her.
To find out about the next available dates just contact us.
train-the-trainer
To help your new users be promptly trained, and on site refresher training to be delivered as the need arises, having your own trained trainer can be a wise investment.
Our three day course gives your delegate(s) the skills they need to provide your own training resource available on demand. After passing the required exam, we certificate them as approved for in-house training, backed with training manuals for them to use afterwards.
To find out more about our train-the-trainer course, just contact us.
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