What to expect from an Avrion CRM solution:

A Partnership approach, with you being the expert on your business and Avrion – the experts on making CRM work for you.

A Solution built on listening to and understanding your business needs

Added value of extensive experience from Avrion based on a long history of successful CRM

A proven and adaptable implementation methodology, tuned to your business

A value added relationship deliverying CRM evolution and planning for your future

Best of breed software

CRM On Demand

Both Maximizer CRM Live and Sage CRM is SaaS ready, meaning your CRM solution is provided by the Cloud on a subscription pay-as-you-go arrangement. This eliminates the need for you to manage the IT infrastructure required to install and maintain your CRM software. Security and protection of data is core to this service platform, with datacentres complying to ISO9001 and ISO27001 standards.

Both software packages can be configured extensively within this environment, but if you need to integrate your CRM solution with other back office systems, or require bespoke customisations, then this deployment option is not for you – look at the On-Premise or Our Cloud deployment options instead.

Portability is guaranteed – if and when you need the additional flexibility you can move your CRM solution to a different platform.

On Premise CRM / Your Cloud

You can choose to host your CRM solution on your own servers (on-premise) or within your dedicated Data Centre (cloud). This platform is most suitable for businesses who already have the necessary IT infrastructure in place, or who need full in-house control of the CRM solution and data. It’s also a good platform if you intend to integrate your CRM solution with other back-office systems in your business. Alternatively consider the Our Cloud deployment option.

Upon buying the CRM software subscription we can quickly setup the software onto your servers (or cloud environment), and for Sage CRM you have the added option to ‘purchase’ the software for overall lower cost of ownership compared to subscription rental.

Portability is guaranteed – you can choose to move your CRM solution to a different deployment platform if and when you need to.

Our Private Cloud

Leverage all the benefits of Cloud and SaaS within a secure hosted environment exclusively for your business. We deliver world-class hosting solutions to our clients, based in state-of-the-art UK datacentres, meeting ISO 9001,ISO27001 and other stringent technical and security standards. Our service offering is extensive, going far beyond the hosting of just your CRM solution.

If you plan to integrate your CRM solution with your other systems then renting hosted servers from us will deliver the flexibility and control you need. As a Microsoft SPLA partner you can also rent the server and client software from us creating a true SaaS platform for your business.

We build hosted environments specific to our client needs, either standalone or integrated within their own domain environments. Suitable for specific business applications, or the hosting of your entire IT platform, we provide cloud services on a fully or part managed basis. In addition we deliver hybrid-hosted style solutions for our clients wanting to leverage the benefits of both on-premise and cloud based technologies.

Integrated CRM

Both Maximizer CRM and Sage CRM offer connectors into many software packages, as well as numerous integration modules designed to seamlessly join systems together. Depending on the deployment and software platform you choose (Maximizer CRM or Sage CRM) you can expect deep and out-of-the-box integrations with applications such as Microsoft Office, Mail (Outlook, Exchange, Gmail, etc.), Mass email solutions (Mailchimp, Swiftpage etc.) Marketing Automation (Hubspot, Act-On, etc.), Social Media (LinkedIn, FaceBook, Twitter etc.), Accounting & ERP (Sage 50, Sage 200, Xero, etc.) as well as your own internal systems.

In addition, both Sage CRM and Maximizer CRM provide modern API’s (integrator toolkits) which are used to create custom integrations between systems.  We have a proven track record with our clients in creating integrated CRM solutions for a diverse range of applications.

Integrated CRM offers you many operational efficiencies, including time saving time in data processing and accuracy in information handling, the ability to create a 360 degree view of customer information, as data from multiple systems can be collected inside of the CRM system; and many more benefits built around your specific business needs.

  • Maximize Productivity
    Maximizers unique single view provides full access to all contact information within one window.  No scrolling through long pages, no flipping between tabs.  Just edit your view to display exactly what you need and get real-time insight to the information important to you and your role, at your fingertips

    Sales Force Automation
    Build profitable relationships for long-tern success, through advanced lead tracking ad sales opportunity management.  Maximizer CRM makes it easier to manage accounts, collaborate on sales opportunities, and accurate forecast pipeline and revenues.

    Marketing Automation
    A powerful marketing module capable of working the way you do.  With its automatic multi-phase campaign scheduling, easy to use web driven forms, ROI calculator and more, it will help you drive more effective prospecting and improve the customer experience at every level.

  • Customer Service
    Control costs, while delivering a superior customer experience that nurtures and encourages customer loyalty.  In your multi faceted role, Maximizer CRM will help to effectively track, manage and resolve issues including technical support, billing and returns.

    Analytics
    This powerful function gives you a more in-depth profile of your business, by automatically calculating essential statistics, ratios and dates to quickly identify values that are important to you and to the growth of your business.

    The Information You Need, Wherever You Are
    Sales, marketing and customer service doesn’t stop when you’re out of the office. To optimize your team’s productivity you need to deliver 24/7 access to comprehensive customer details, from anywhere, on any web-enabled device.

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Sage CRM

  • Manage your important customer relationships
    Record key details about every customer. Then, you can make every interaction count and build more rewarding relationships.

    Integrate with your Sage accounting solution
    Improve interdepartmental communications, reduce duplication of data and of work, and make more informed business decisions.

    Send and track email campaigns using MailChimp
    Create a targeted email campaign for free. Then, send your campaign to 2,000 leads and customers, and track your open and click-through rates.

  • Use Business Accelerators for Sales
    Track progress against your business’s KPIs using this suite of tools. Plus, you can help sales people become more productive and close sales faster.

    Work from anywhere with Mobile CRM
    Make important business decisions based on real-time reports. Access critical customer data on the road or at customer sites, and use our dedicated apps for iPhone, Android and Windows 8.

    Deliver exceptional customer service
    Provide a consistent experience to every customer. You can also improve the quality of support with a central knowledgebase and increase customer retention rates.

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