Blog : business process automation

Improving Operational Efficiency using Automation
CRM Strategy

Improving Operational Efficiency using Automation

Business process automation provides the opportunity to create huge operational efficiency in day-to-day processes that improves cash flow, profitability and productivity. Eradicating employee-intensive, manual, back-office tasks

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what is digital transformation
CRM Strategy

What is Digital Transformation?

We keep hearing the phrase “Digital Transformation” but what does it actually mean? Wikipedia puts it quite simply: “Digital Transformation or Digitalisation is the adoption

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