 
We created avrion because we were frustrated with seeing CRM colleagues giving IT centric advice that ignored individual business needs; whether it was the industry, how they were run or specific information or operational issues.
So we put ourselves in the customer shoes and said “what would we want from a CRM provider?”
After much debate, we agreed that simply knowing is central to every good customer relationship, whether it is:
- Us knowing what you need from the CRM system
- You knowing that we have the knowledge and experience from implementing hundreds of unique solutions to help you
- Knowing that the project is running to plan
- Knowing that the proposal and the budget are one and the same
- Knowing that it will work for your business now and in the future – whatever that may hold
Yes, we think it really is that simple.
So, we then had to work out how we could make it happen time after time, with the flexibility to deliver right first time, for organisations regardless of size, structure, people, systems or needs.
Our solution was threefold:
- Articulating how we want to work with our staff, clients and suppliers over time
- Our avrion client care process to ensure every question and consideration is answered according to client and project needs
- Selecting Maximizer and SAGE CRM to provide best of breed CRM technology platforms
We are accredited business partners for Maximizer and Sage, meaning each member of our award winning technical, sales and training teams is fully qualified on both products. Our client applications range from less than 5 to over 400 seats, with turnover ranging from under £1m to FTSE100.
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