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Unlock the Power of Customer Data with Avrion and Microsoft Customer Insights

Understanding your customers in real time is not just an advantage, it is a necessity. Businesses that can unify, analyse, and act on customer data are far more likely to build strong relationships, anticipate needs,

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29th April 2025

Microsoft Leads the Way: Our Top Three Gartner Magic Quadrants

Microsoft’s unwavering commitment to innovation and excellence in digital transformation has once again been recognised by Gartner in its 2024 Magic Quadrant evaluations. Earning leadership positions across three critical categories, Sales Force Automation, Analytics and

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29th April 2025

Transforming Business with Microsoft’s Generative AI in CRM

Explore how Microsoft’s generative AI in Dynamics 365 is transforming CRM with real-world applications, expert insights, and practical next steps from digital transformation partner Avrion.
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29th April 2025

Machine Learning Lead Scoring Models: Boost Sales with AI-Powered Lead Qualification

Discover how machine learning lead scoring models revolutionise sales efficiency by analysing vast datasets to identify high-value prospects. Learn about implementation strategies, key performance metrics, and ways to overcome common challenges in AI-driven lead qualification
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26th April 2025

AI vs Manual Lead Scoring: Which Method Drives Better Sales Results?

Discover the key differences between AI and manual lead scoring in sales strategy. Learn how AI automation transforms prospect evaluation, offering enhanced accuracy and scalability, while understanding the benefits and limitations of traditional manual scoring
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26th April 2025

AI-Powered Sales: Amplifying Performance, Not Replacing People

AI… It is everywhere, and the corporate world is in a scramble to try and figure out how best to use it. For sales professionals like us, we are left wondering if AI will eventually

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23rd April 2025

Recycling Reimagined: How a Leading Waste Management and Resource Recovery Company Digitised Their Plastic Processing Workflow

Recycling WEEE plastics is a complex, multi-stage process. Raw materials come in. They’re weighed, processed, tested, bagged, and dispatched. Every step matters. Every detail counts. And every mistake costs time, money, and compliance risk. For

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10th April 2025

5 Top Tips to Keep Your CRM Effective and Easy to Use

A well-managed Customer Relationship Management (CRM) system is essential for business success. However, an ineffective or cluttered CRM can slow teams down, lead to lost opportunities, and reduce customer satisfaction. To ensure your CRM system

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9th April 2025

Customer Insights 2024 Release Wave 2 Roundup

There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Customer Insights 2024 Wave 2 for both Data and Journeys. You can

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9th April 2025

Managing Complex Customer Relationships in Manufacturing

Manufacturing customers are more demanding than ever. They expect fast quotes, accurate orders, real-time updates, and personalised service. But when your customer data is scattered across systems – or buried in inboxes – it’s nearly

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8th April 2025

AI in Action: What Businesses Really Need

AI is no longer a distant concept, it’s a practical tool transforming how businesses operate, serve customers, and scale. But with so much noise in the market, many organisations are asking: Where do we start?

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4th April 2025

Automate the Grind: How Business Process Automation Transformed a Construction Supplier

Every business has those tasks, the ones that eat up hours. The ones that require constant attention and are prone to human error. And no one enjoys doing them. For one of the UK’s leading

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1st April 2025

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Please note: The Avrion Elves will be taking a well-earned break from 1200 on Wednesday, 24 December, returning on Friday, 2nd January 2026.

Limited support will still be available during our closed period, please email helpdesk@avrion.co.uk

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