The Power of Portals: Transforming Customer and Supplier Experience in Group Travel

When communication becomes the biggest bottleneck. A Group Travel coordinator receives 84 emails before lunchtime. A group leader wants the latest itinerary. A hotel needs the final rooming list. A parent asks about dietary requirements. The accounts team needs updated passenger numbers. A coach operator wants to confirm pick‑up times. Meanwhile, your employees are: Answering […]

Why Group Travel Companies Can’t Afford to Ignore Automation

In the Group Travel sector, time is money, and inefficiency is costly. Whether you’re coordinating a school trip, a corporate retreat, or a multi-country tour, the sheer volume of moving parts can be overwhelming. From managing bookings and itineraries to liaising with suppliers and handling customer queries, the workload can quickly spiral. Yet, many group […]