Solutions : Power BI
What is Power BI?
Microsoft Power BI is an application enabling companies to view their data using interactive and graphical tools. The solution is made up of three main components:
- Collation of Data (data sources and data collection)
- Cubing of Data ready for Power BI (data preparation)
- Presenting data within Workspaces (interactive dashboards)
Our solutions usually involve creating a DataHub, which is like a data warehouse and acts as the ‘brain’ of the solution. It can bring together data from many separate software applications and resides on your server (on premises or within our private hosted clouds). We use SQL database, but other databases can be used if you do not have a SQL server.
We use SQL tools for extracting the raw data from your databases e.g. accounts, CRM etc. For Power BI reporting, the data is generally extracted daily but may be more frequent, especially if the DataHub is used for other tasks e.g. updating a customer portal.
Within the DataHub, we structure the data to perform various tasks, such as joining the multiple data sources together, standardising data formats and appending other data values that do not exist in the original data sources. We then use SQL to prepare the data, creating data cubes that can be consumed by the Microsoft Power BI application.
The Microsoft Power BI Gateway is used to send the data cubes to the Microsoft platform. Either we, or you, can then access the data to create Workspaces, which are customised dashboards for viewing and analysing data. Typically we create the initial workspaces, then our customers learn how to update the workspaces themselves. Workspaces can be shared between multiple staff.
Whilst the DataHub is primarily designed to deliver data for Microsoft Power BI consumption, it can also be expanded to do much more. For example, the hub could be used:
- For automating processes
- As a centralised reporting suite for managers to access and run reports (including sending alert-orientated reports to management based on data events)
- For updating a customer portal, enabling customers to view order history online. Data can also be extracted from a portal and fed into an operating system e.g. a customer quote request or a customer online order, which then creates a customer Opportunity in the CRM system
- For creating campaign lists based on customer behaviour and passing this to an email automation tool such as Mailchimp or dotdigital in order to add the customer to a targeted email campaign.