What’s New in Maximizer On-Premise R26

Maximizer’s R26 release for on-premise customers introduces a refined user experience, deeper insights into customer interactions, and enhanced mobile and integration capabilities. Whether you’re in sales, service, or IT, this release helps teams work smarter and faster. In this blog, we explore the key features, their business benefits, and share how we can make upgrading […]

Automation vs AI: What’s the Difference and Why You Need Both

The terms automation and AI are often used interchangeably. But while they can work beautifully together, they are not the same and understanding the difference is key to unlocking their full potential. What Is Automation? Automation is about streamlining repetitive, rule-based tasks. It follows a set of instructions and executes them consistently, without needing human […]

Why Maximizer’s Sales Intelligence Is the Secret Weapon Your Sales Team Needs

If you’re still relying on spreadsheets and gut instinct to drive your sales strategy, it’s time for a rethink. In a world where data is everywhere but insight is rare, Maximizer CRM’s Sales Intelligence is a stand out feature. It doesn’t just track your sales, it tells you what’s working, what’s not, and where your […]

Top Challenges Facing Manufacturing Companies in 2025

The factory floor is no longer just about machines and materials – it’s a battleground for data, agility, and innovation. In 2025, the manufacturing industry stands at a pivotal crossroads. Rapid technological advancements, shifting customer expectations, and global uncertainties are reshaping the landscape faster than many companies can adapt. While the promise of smart factories […]

How AI Transformed Customer Service Response Times

In today’s business world, speed isn’t a luxury – it’s an expectation. Customers want answers now. Suppliers want updates now. And your inbox? It’s overflowing. One national services company was facing this exact challenge. Their customer service inbox was flooded daily with emails from suppliers and customers, each one containing a query, a request, or […]

Tips for Mentoring with Purpose

Mentoring has a quiet kind of magic. It’s not flashy or loud – it’s built on trust, empathy, and the simple act of showing up for someone else. When I joined the WIDD Network as a mentor, I didn’t know what to expect. I just knew I wanted to give back. What unfolded was a […]

How AI Gave a Waste Management Company Its Time Back

Imagine running a national waste management company with thousands of jobs booked every week. Skips delivered, rubble collected, invoices flying in, and legal waste transfer notes (WTNs) piling up. Now imagine having to manually process every single one of those documents – checking compliance, matching prices, updating systems, and chasing suppliers. That was reality for […]

How Waste Management Companies Can Centralise Customer Data

Imagine this: your sales team is chasing a lead, but they can’t see the customer’s service history. Your finance team is fielding calls about invoices they can’t access. Your operations team is planning routes in the dark to contract details. Sound familiar? This is the daily chaos many waste management companies face when customer data […]

From Frustration to Freedom: What Business Feels Like With (and Without) Avrion

Let’s be honest, if you’re reading this, you’re probably feeling it already. You’re fed up with clunky systems that don’t talk to each other. You’re frustrated by manual processes that eat up your team’s time. You’re tired of firefighting tech issues instead of focusing on growth. And worst of all, you might be wondering if digital […]

What’s New in Dynamics 365, Power Platform & Copilot: 2025 Release Wave 1

Microsoft’s 2025 Release Wave 1 plans for Dynamics 365, Power Platform, and Copilot, bring a host of innovations designed to empower businesses with AI-driven insights, automation, and enhanced user experiences. Whether you’re a business leader, IT manager, or solution architect, these updates are packed with features that can help you drive efficiency, improve customer engagement, […]