Recycling Reimagined: How a Leading Waste Management and Resource Recovery Company Digitised Their Plastic Processing Workflow
Recycling WEEE plastics is a complex, multi-stage process. Raw materials come in. They’re weighed, processed, tested, bagged, and dispatched. Every step matters. Every detail counts. And every mistake costs time, money, and compliance risk. For a leading waste management and resource recovery company, managing this with spreadsheets and paper-based systems was becoming impossible. Weighbridge tickets […]
5 Top Tips to Keep Your CRM Effective and Easy to Use
A well-managed Customer Relationship Management (CRM) system is essential for business success. However, an ineffective or cluttered CRM can slow teams down, lead to lost opportunities, and reduce customer satisfaction. To ensure your CRM system remains a valuable asset, follow these five top tips to keep your CRM effective and easy to use. 1. Keep […]
Customer Insights 2024 Release Wave 2 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Customer Insights 2024 Wave 2 for both Data and Journeys. You can find more information in the following blogs: Customer Insights 2024 Release Wave 1 Roundup Copilot for Sales 2024 Release Wave […]
Managing Complex Customer Relationships in Manufacturing
Manufacturing customers are more demanding than ever. They expect fast quotes, accurate orders, real-time updates, and personalised service. But when your customer data is scattered across systems – or buried in inboxes – it’s nearly impossible to deliver. The Challenge of Complexity Manufacturers often deal with a mix of B2B and B2C customers, distributors, and […]
Automate the Grind: How Business Process Automation Transformed a Construction Supplier
Every business has those tasks, the ones that eat up hours. The ones that require constant attention and are prone to human error. And no one enjoys doing them. For one of the UK’s leading construction suppliers, these tasks were everywhere: invoice matching, job validation, subcontractor billing, credit handling. The admin burden was huge, and […]
Copilot for Sales 2024 Release Wave 2 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Copilot for Sales Wave 2. The 2024 release wave 2 for Copilot for Sales, focused on the following capabilities: Empowering sales managers with insights about their sales pipeline. Helping sales professionals find […]
Dynamics 365 Sales 2024 Release Wave 2 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Dynamics 365 Sales 2024 Wave 2. The 2024 release wave 2 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of […]
Power Platform 2024 Release Wave 1 and 2 Roundup
There were two waves released for Power Platform in 2024: Wave 1 and Wave 2. This blog helps you navigate the vast number of updates contained in these releases. The 2024 release waves 1 and 2 contain hundreds of new features across Power Platform applications, including Power Apps, Power Pages, Power Automate, Microsoft Copilot Studio, […]
Copilot for Sales 2024 Release Wave 1 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Microsoft Copilot for Sales Wave 1. The Dynamics 365 2024 Release Wave 1 focused on providing salespeople with timely information, expediting opportunity close rates with actionable insights, increasing productivity, and empowering businesses […]
Customer Insights 2024 Release Wave 1 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Customer Insights 2024 Wave 1. The Dynamics 365 2024 Release Wave 1 focused on providing salespeople with timely information, expediting opportunity close rates with actional insights, increasing productivity and empowering businesses through […]