Self-Serve, Self-Assured: Giving Construction Customers the Portal They Deserve
Imagine being a loyal customer, spending thousands every month with your supplier – and still having to call or email to get a copy of your invoice. Or logging into three different portals just to track your orders. This was the reality for many customers of one of the UK’s leading construction suppliers. Their systems […]
Machine Learning Lead Scoring Models: Boost Sales with AI-Powered Lead Qualification
Discover how machine learning lead scoring models revolutionise sales efficiency by analysing vast datasets to identify high-value prospects. Learn about implementation strategies, key performance metrics, and ways to overcome common challenges in AI-driven lead qualification systems.
AI vs Manual Lead Scoring: Which Method Drives Better Sales Results?
Discover the key differences between AI and manual lead scoring in sales strategy. Learn how AI automation transforms prospect evaluation, offering enhanced accuracy and scalability, while understanding the benefits and limitations of traditional manual scoring methods.
How to Upskill Existing Employees Through Apprenticeships
Avrion is no stranger to the benefits of apprenticeships, however 2025 launches our first experience of upskilling an established team member, namely me. This blog aims to help anyone looking to bridge the skills gap, safe in the knowledge that the training meets the high standards provided by apprenticeships. Did you know 68% of managers […]
Recycling Reimagined: How a Leading Waste Management and Resource Recovery Company Digitised Their Plastic Processing Workflow
Recycling WEEE plastics is a complex, multi-stage process. Raw materials come in. They’re weighed, processed, tested, bagged, and dispatched. Every step matters. Every detail counts. And every mistake costs time, money, and compliance risk. For a leading waste management and resource recovery company, managing this with spreadsheets and paper-based systems was becoming impossible. Weighbridge tickets […]
5 Top Tips to Keep Your CRM Effective and Easy to Use
A well-managed Customer Relationship Management (CRM) system is essential for business success. However, an ineffective or cluttered CRM can slow teams down, lead to lost opportunities, and reduce customer satisfaction. To ensure your CRM system remains a valuable asset, follow these five top tips to keep your CRM effective and easy to use. 1. Keep […]
Customer Insights 2024 Release Wave 2 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Customer Insights 2024 Wave 2 for both Data and Journeys. You can find more information in the following blogs: Customer Insights 2024 Release Wave 1 Roundup Copilot for Sales 2024 Release Wave […]
Managing Complex Customer Relationships in Manufacturing
Manufacturing customers are more demanding than ever. They expect fast quotes, accurate orders, real-time updates, and personalised service. But when your customer data is scattered across systems – or buried in inboxes – it’s nearly impossible to deliver. The Challenge of Complexity Manufacturers often deal with a mix of B2B and B2C customers, distributors, and […]
Automate the Grind: How Business Process Automation Transformed a Construction Supplier
Every business has those tasks, the ones that eat up hours. The ones that require constant attention and are prone to human error. And no one enjoys doing them. For one of the UK’s leading construction suppliers, these tasks were everywhere: invoice matching, job validation, subcontractor billing, credit handling. The admin burden was huge, and […]
Copilot for Sales 2024 Release Wave 2 Roundup
There were two waves released for Dynamics 365 in 2024: Wave 1 and Wave 2. This blog focuses on updates that relate to Copilot for Sales Wave 2. The 2024 release wave 2 for Copilot for Sales, focused on the following capabilities: Empowering sales managers with insights about their sales pipeline. Helping sales professionals find […]