Maximizer Feature Overview – Kanban Board for Customer Service
Maximizer’s Sales Leader Edition update on 1st August 2024 contains an exciting new feature enhancing the Customer Service module with the Kanban Board, which allows you to visualise and manage cases more efficiently by moving them across different statuses simply by dragging and dropping cards. It operates in a similar way to the Opps Viewer […]
Avrion Celebrates its Planet Mark Business Certification
Big news from the Avrion team! We are very proud to announce that we have achieved our 1st year of Planet Mark Business Certification for reporting 2023 – 2024 and we are committed to cutting our measured footprint annually. What is Planet Mark? In case you haven’t heard, Planet Mark is a leading carbon reduction and […]
Maximizer Feature Overview – Customer Health Indicator
Maximizer’s Sales Leader Edition update on 1st August 2024 included an exciting new feature – the Customer Health Indicator, a powerful tool to monitor and enhance your customer relationships effectively. As a digital transformation specialist and top Maximizer business partner, Avrion is here to guide you through harnessing this invaluable feature. Overview The Customer Health […]
Why it is important for Businesses to use a Customer Health Indicator
Monitoring and maintaining the health of your customer base is crucial. The Customer Health Indicator is an indispensable tool for businesses aiming to excel in customer retention and satisfaction. Here are several reasons why it is important for businesses to utilise a Customer Health Indicator: 1. Proactive Risk Management One of the primary benefits of […]
What is Power Automate and what are the Benefits?
Are you seeking to automate your business processes, streamline operations, and enhance productivity but want to stick to the Microsoft stack? Then you’re in the right place. Whether you are just starting your automation journey or looking to enhance your existing workflows, our insights into Power Automate will guide you toward greater efficiency and innovation. […]
Where are you on your CRM journey?
Customer Relationship Management is often misunderstood as a software package you simply plug in and use. The reality is quite different. A CRM system is not just a database for storing contacts. It is a central nervous system for your business, capturing conversations, tracking relationships, linking departments, and surfacing the insights that help you grow. […]
CRM for manufacturing – horse feed
This blog looks specifically at CRM for manufacturing, but to begin, here’s a brief overview of Avrion and the type of customers we work with. At Avrion, we provide solutions for all sorts of industries. We tend not to specialise in particular sectors. In fact, what’s more common in our business is the type of […]
Improve your Business through Digital Transformation
Are you looking for ways to modernise and improve the way your business works to better serve your customers? Then without realising, you are looking to transform your business through digital transformation. This blog aims to give you a simple explanation of what digital transformation is and what it looks like for your business. What […]
Optimising Supply Chains Through Digital Transformation
Imagine a world where your supply chain operates like a well-oiled machine – efficient, seamless, and always a step ahead. That’s the promise of digital transformation in supply chain optimisation. In today’s fast-paced, digital-first world, it’s no longer a luxury but a necessity. The march of technology isn’t slowing down, and neither should your business. […]
Digital Transformation in Non-Profit Organisations
In today’s digital age, no sector is left untouched by the wave of digital transformation, including the non-profit realm. It’s a game-changer, offering new opportunities to increase reach, efficiency, and impact. But what does it really mean for non-profit organisations, and how can they navigate this digital landscape? Understanding Digital Transformation “Digital Transformation” represents a […]