Managing transport operations in construction is like trying to juggle bricks. Every job is urgent. Every delivery is critical. And every delay has a knock-on effect that can derail an entire project.
For one of the UK’s leading construction suppliers, this pressure was compounded by outdated systems and manual processes. Dispatchers were juggling spreadsheets; drivers were calling in updates and jobs were missed, duplicated, or delayed. The stress was mounting.
The Daily Mayhem of Manual Logistics
Every day started with a scramble. Allocating vehicles meant cross-checking availability manually and tracking job status relied on phone calls and guesswork. Subcontractor coordination was a minefield. And when things went wrong – missed deliveries, wrong materials, delayed pickups – there was no easy way to trace the issue.
It wasn’t just inefficient, it was exhausting, and it was damaging customer relationships.
The Breakthrough: A Bespoke Transport Management System
Avrion stepped in to deliver a bespoke transport management system tailored to the customer’s business.
The workflow of jobs transformed the way the customer managed logistics. It gave dispatchers a real-time view of job status, vehicle availability, and driver schedules. It automated workflows, validated data, and integrated seamlessly with driver apps.
Suddenly, everything was connected and flowing smoothly.
The Results
- Jobs were allocated with confidence, not guesswork.
- Drivers received clear instructions and could update statuses from the field.
- Transport teams could see delays, reroute vehicles, and resolve issues instantly.
- Subcontractor management became streamlined and transparent.
- Customers received accurate updates and timely deliveries.
The chaos was replaced with control. The stress was replaced with structure. And the business was finally able to scale its logistics without scaling its problems too.
Why It Matters
In construction, logistics isn’t just a back-office function, it’s the heartbeat of the business. When it runs smoothly, everything else follows. But when it breaks down, the consequences are immediate, wide reaching and costly.
A bespoke transport management system doesn’t just streamline transport; it underpins your entire operation. It gives your team the tools they need to deliver on time, every time.
If you want to go from firefighting to full control, get in touch. We’d love to explore Digital Transformation – on your terms.
