CRM is commonly misused or not used enough, but unfortunately, there’s no single reason why. CRM challenges are broad and because of this, to many,
GDPR came into effect in the UK in May 2018 with much pre-emptive preparations and dire warnings of the consequences of failure to comply. Post-Brexit,
If you’ve ever wondered what the benefits of Mobile CRM are, then read on. According to Forrester, having access to Mobile CRM increases the use
As we continue to deal with the ever-changing effects of COVID in 2021, the landscape shifts daily. Infection rates increasing and holiday destinations popping on
It comes as no surprise that CRM is now at the heart of many growing businesses, and this is reflected in how the CRM industry
When establishing professional relationships, it is always great to put a face to a name – it helps us feel like we know our customers
We keep hearing the phrase “Digital Transformation” but what does it actually mean? Wikipedia puts it quite simply: “Digital Transformation or Digitalisation is the adoption
2021 seems to have had the longest Winter ever, going right through May with cold winds and rain. Suddenly Summer arrived with June, and is
With the pandemic world we have been living in for the last fourteen months or so, some of us have not been away from home
Whether you send your email campaigns directly from your CRM system or from an eMarketing tool, such as Mailchimp or dotdigital, there is always plenty
