CRM

what is digital transformation

What is Digital Transformation?

We keep hearing the phrase “Digital Transformation” but what does it actually mean? Wikipedia puts it quite simply: “Digital Transformation or Digitalisation is the adoption of digital technology to transform services or businesses, through replacing non-digital or manual processes with digital processes or replacing older digital technology with newer digital technology.” None the wiser? Let’s

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ongoing spring cleaning for data integrity

Ongoing Spring Cleaning Enhances Data Integrity

2021 seems to have had the longest Winter ever, going right through May with cold winds and rain. Suddenly Summer arrived with June, and is very welcome, but it feels like we may have missed Spring! Spring is a time to get ready for Summer, clean out the cobwebs from Winter and sort out our

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how does hosting work

How does Hosting work?

In a previous blog, we explained what Hosting is and the different types of options available for Hosting. To recap, Hosting is when software is implemented via the web, and there are various ways of doing this; Software as a Service (SaaS), Private Hosted Server, On Premise Server. But how exactly does Hosting work when

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WHAT IS BACKUP

What are Backups and have you got them covered?

Did you know that there’s a World Backup Day on 31st March? I didn’t! But I do know how vital they are to businesses. So: Backups – have you got them covered? What are Backups? A backup takes a copy of all your data and files in case the original is lost or damaged. So,

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How CRM benefits companies

How CRM benefits companies of all sizes

When it comes to CRM, size really does not matter. CRM benefits companies of all sizes – it can work well for a small business with one user right up to large multi-site companies with hundreds of users. The benefits, including GDPR compliance, for any company are significant and if you get your CRM in

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CRM customisations

What is software customisation and what are the benefits?

Software packages, such as CRM, are designed to provide a plethora of features in order to attract many customers to buy their software. They also often include additional functionality found in other software packages, in order to compete favourably when compared with other software vendors. The result is an abundance of features and, because of

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Apps and Data Connectors

What are the differences between Apps and Data Connectors?

Very few businesses have a single, all-singing operational system. Instead, they have a few or multiple core business critical systems, such as CRM, finance, ERP. In particular, businesses that have grown via acquisition tend to end up with lots of disparate systems and face the daunting task of either selecting a single solution for all

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Benefits of a Technology Partner

Why buy solutions through a Technology Partner

If you are thinking of investing in new software, a CRM system (Customer Relationship Management), a financial system or any kind of BPA (Business Process Automation), you might wonder if it’s best to go straight to the software vendor or engage with a technology partner. In other words, what are the benefits of buying solutions

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