what is digital transformation

What is Digital Transformation?

We keep hearing the phrase “Digital Transformation” but what does it actually mean? Wikipedia puts it quite simply: “Digital Transformation or Digitalisation is the adoption of digital technology to transform services or businesses, through replacing non-digital or manual processes with digital processes or replacing older digital technology with newer digital technology.” None the wiser? Let’s

how does hosting work

How does Hosting work?

In a previous blog, we explained what Hosting is and the different types of options available for Hosting. To recap, Hosting is when software is implemented via the web, and there are various ways of doing this; Software as a Service (SaaS), Private Hosted Server, On Premise Server. But how exactly does Hosting work when

How CRM benefits companies

How CRM benefits companies of all sizes

When it comes to CRM, size really does not matter. CRM benefits companies of all sizes – it can work well for a small business with one user right up to large multi-site companies with hundreds of users. The benefits, including GDPR compliance, for any company are significant and if you get your CRM in

CRM customisations

What is software customisation and what are the benefits?

Software packages, such as CRM, are designed to provide a plethora of features in order to attract many customers to buy their software. They also often include additional functionality found in other software packages, in order to compete favourably when compared with other software vendors. The result is an abundance of features and, because of

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