Manufacturing with Maximizer CRM
& Avrion's Digital Transformation
Streamline operations, enhance customer engagement, and drive efficiency with tailored CRM solutions.
Logistics, Warehousing and Manufacturing departments demand streamlined operations, superior customer engagement and efficient management of every aspect of your business.
You’ve likely faced challenges in keeping up with the complexities of modern manufacturing – from managing customer relationships and sales pipelines to ensuring smooth order fulfilment and providing stellar customer support.
This is where Avrion steps in with Maximizer CRM, a powerful solution designed to transform your manufacturing operations. With over 25 years of experience and trust from 30,000 companies worldwide.
Maximizer CRM provides robust features for sales, marketing and customer service. Paired with Avrion’s deep expertise in digital transformation, we guide you through implementing and customising CRM solutions tailored to the specific needs of your business.
Maximizer Walkthrough
Watch with ease and learn how Maximizer can help your business.
Why Maximizer CRM?
As a manufacturer, you know that managing customer relationships and sales processes can be challenging. You may have experienced issues like fragmented customer data, inefficient sales tracking and missed opportunities due to lack of proper follow-up. These challenges not only hinder your growth but also affect your ability to provide exceptional customer service.
Maximizer CRM has been a leader in CRM software for over 25 years, trusted by over 30,000 companies across various industries. It’s designed to address the specific needs of businesses like yours, offering a comprehensive solution to manage your sales, marketing, and customer service efforts all in one place.
Customer Acquisition
Easily capture and nurture leads, ensuring no opportunity is lost.
Sales Management
Streamline your sales pipeline, track every deal, and forecast with confidence.
Customer Retention
Maintain strong relationships with robust customer service features, ensuring long-term satisfaction.
Don’t let inefficiencies hold you back. Learn more about how Maximizer CRM can transform your manufacturing operations and help you achieve your business goals.
Avrion has now linked our Maximizer with Mailchimp to allow for focused marketing campaigns based on the data we add to the Address Book. We now have a clear sales process that can be tracked with clear 'What's Next' actions to implement.
It's more than just another CRM...with Avrion
Struggling with outdated processes, disjointed systems, and a lack of expertise to implement and leverage new technologies effectively. These challenges can slow down your operations, reduce productivity, and make it difficult to compete in the market.
At Avrion, we specialise in guiding manufacturing businesses through their digital transformation journey. We understand the unique challenges you face and have the expertise to provide tailored solutions that meet your specific needs. As the top partner for Maximizer in Europe, we bring unparalleled experience and knowledge to the table.
Customisation
We tailor CRM solutions to fit like a glove with your business processes. From tailored forms and workflows to specific features that address your unique needs, our in-house customisation expertise ensures you get a solution that works perfectly with your operations.
By handling the customisation in-house, we provide these services at very cost-effective rates, ensuring you get a solution that fits your business without breaking the bank.
Integration
Seamlessly link CRM with ERP systems like SAP, Sage 200 and Epicor. Our professional services team ensures that your Maximizer CRM integrates smoothly with your ERP system, enabling front-line employees to easily access invoices, orders, and sales information.
This integration vastly improves the speed and accuracy of service and eliminates repetitive admin work like copying and pasting data between applications.
With Avrion handling the integration, you can focus on running your business while we ensure your systems work harmoniously together.
Support
As well as day-to-day assistance, our comprehensive system care and evolution programme is designed to make you more efficient and future-proof your digital transformation. We focus on money-saving initiatives and data integrity. We also share updates and innovations way beyond other providers’ support packages (and don’t charge you for site meetings).
Our Approach is Simple Yet Effective.
- We start by understanding your current challenges and business goals.
- We develop your customised plan to implement and integrate Maximizer into your operations.
- We provide continuous support, training and proactive account management to ensure your team can fully leverage your CRM's capabilities.
Why Avrion?
Avrion is a team of experienced technology professionals who want to help our customers achieve the best results with their existing systems.
Our goal is to help streamline and automate your business and, by improving your efficiency and productivity, make you more competitive.
- Maximizer’s #1 Elite Partner – Worldwide
- Most knowledgeable about Maximizer – Worldwide
- Solutions delivered faster (at less cost)
- Best support team – Europe
- Direct influence into product roadmap and development
- Library of solution frameworks and Avrion Apps
- Our customers get more for less cost, always.
Want to know more?
We'd love to help you explore Digital Transformation - on your terms
How Restore plc transformed their business with Maximizer and Digital Transformation
The Challenge
As Restore plc grew with multiple acquisitions, some extremely large, the company struggled with disparate databases, operational systems and finance systems, with separate management and sales teams in the divisions. Data was inconsistent and CRM usage was sporadic. The IT and projects team was under-resourced and detailed business mapping was needed.
Restore plc decided to review several CRM systems with Avrion, but after the cost implications and complexity of changing to a big-name CRM, decided that money was better spent evolving the system in place, Maximizer CRM.
Having kept the central CRM database at the heart of the company and imported data from each acquisition, Restore plc was in a good place to build from there.
Avrion provided a very detailed and cost-effective solution to meet the requirements of all divisions of Restore plc with an iterative approach of continuous improvements, whilst maintaining support and use of the existing system.
There were no disruptions to the 200+ users. The Data Warehouse approach was agreed early on and, from there, a heavy gathering of requirements across the group was managed by Avrion, which led to positive engagement from all parts of the business. This helped the project progress enormously.
Working Collaboratively
Avrion had worked with Restore plc for over eight years, being the CRM provider for a small scanning company that Restore plc acquired early on. Commercial Director, David English, decided to stick with Maximizer CRM as it provided a simple CRM system at cost-effective prices that could evolve.
The huge growth of the company meant Avrion helped grow Restore’s CRM from a 5-user system to over 200 users. The relationship was, and continues to be, open and supportive, and our knowledge of how Restore plc works as a group is extensive.
This knowledge made Avrion well-placed to make decisions about the data and to present it in the best possible way. Within each element of the project, Avrion was involved in the demonstrations and training with both management and users.
- Boosted sales pipeline accuracy and effectiveness, increasing cross-selling across 5 business units by 4x.
- Holistic customer data reduced internal admin by hundreds of days.
- Enhanced data quality increased opportunities by 20%.
- Improved GDPR compliance with better opt-out and contact preference processes.
- Streamlined quoting and contract processes saved hundreds of hours and delivered exceptional customer service.
What did Restore plc gain from the new solution?
Restore plc gained numerous benefits from their Avrion solution, including:
- Streamlined Sales Processes: The integration of CRM and operational systems allowed Restore to automate the quote-to-contract process, reducing manual work and speeding up customer onboarding.
- Centralised Data Management: By creating a centralised Data Warehouse, Restore could integrate financial and operational systems with the CRM, ensuring consistent and accurate data across all divisions.
- Improved Data Integrity: The integrated software solution reduced errors in data entry, providing accurate customer and sales data, which improved reporting and decision-making.
- Enhanced Customer Experience: The CRM system enabled better tracking of customer interactions and sales leads, leading to improved customer service and satisfaction.
- Cost Savings: Bringing the e-signature solution in-house and reducing reliance on third-party systems saved significant costs and streamlined processes.
- Automated Pipeline Management: Automation of the sales pipeline and prospect/customer profile information ensured accurate and up-to-date reporting, enhancing the efficiency of sales operations.
- Faster Onboarding of Acquisitions: The CRM system facilitated the integration of newly acquired businesses, allowing them to maintain familiar systems while gradually transitioning to centralised corporate systems.
- Personalised User Interfaces: The flexible CRM system provided customised interfaces for different user needs, making it easier to manage and utilise data effectively.
- Collaborative Implementation: Avrion’s understanding of Restore plc’s business needs and collaborative approach ensured the CRM solution was tailored to their specific requirements, leading to a successful and smooth implementation.
These improvements significantly boosted Restore plc’s operational efficiency, sales performance, and customer satisfaction, positioning them for continued growth and success.
Want to know more?
We'd love to help you explore Digital Transformation - on your terms