Admit it, quoting in the waste management sector can be a nightmare.
Sales professionals spend hours building quotes in spreadsheets. Admin teams chase approvals through endless email chains. Contracts get lost in the shuffle. And by the time everything’s ready, the customer’s gone cold – or worse, gone to a competitor.
In the waste management industry, speed and accuracy in quoting can make or break a deal. Yet many firms still rely on manual processes, spreadsheets, and email chains to move from quote to contract – costing them time, money, and sometimes the customer.
This was the reality for Restore plc before they partnered with Avrion.
Their quote-to-contract process was slow, manual, and error-prone. It drained resources, delayed onboarding, and created friction at every step. Sales teams were frustrated. Customers were impatient. And the business was losing deals it should have been winning.
So how do companies like Restore plc transform their sales process with a purpose built, streamlined Contract Processing System (CPS), and what can your business learn from their success?
With CPS, Restore’s sales professionals could generate quotes directly from CRM, using real-time customer and contract data. Approvals were automated. Customers could review and sign quotes through a simple self-service portal. And once signed, contracts flowed seamlessly into onboarding – no rekeying, no delays.
The results were immediate.
Quotes went out faster. Contracts were signed sooner. Admin overhead dropped.
All of the information was more accurate.
And sales teams could focus on selling, not chasing paperwork. Most importantly, customers noticed. The process felt modern, professional, and easy. That builds trust, and trust wins business.
If your sales process still relies on spreadsheets and email threads, it’s time to upgrade. A streamlined quote-to-contract workflow doesn’t just save time, it gives your team the edge they need to win.
The Problem: A Fragmented Sales Journey
Before implementing CPS, Restore’s sales and admin teams faced:
- Disconnected quoting tools and CRM systems
- Manual approvals and paper-based workflows
- Delays in onboarding new contracts
- High admin overhead and risk of data errors
This not only slowed down the sales cycle but also created friction for customers and internal teams alike.
The Solution: A Unified Quote-to-Contract Workflow
Avrion worked with Restore to build a web-based CPS application integrated with their CRM and back-office systems. The result?
- Sales professionals could now generate quotes directly from CPS.
- Customers could review and sign quotes via a self-serve portal.
- Approved quotes flowed seamlessly into contract onboarding.
- Admin teams saved hours of manual data entry.
Data accuracy was improved significantly.
The Impact
- Faster quote turnaround = more deals closed
- Reduced cancellations due to onboarding delays
- Improved visibility and control over the sales pipeline
- Scalable process that supports growth without adding headcount
- Increased accuracy for invoicing and delivery
Why It Matters
In any competitive market, the ability to quote quickly and accurately is a strategic advantage. A CPS doesn’t just automate tasks, it empowers your sales team to focus on selling, not chasing paperwork.
Discover how a streamlined sales process can give your team the edge. Get in touch. We’d love to explore Digital Transformation – on your terms.
