Manufacturing is all about precision, speed, and efficiency on the shop floor. But what about in the back office?

For many manufacturers, the admin side of the business is still bogged down by manual processes. Quoting, order processing, invoicing, reporting, and customer service are often handled through spreadsheets, emails, and disconnected systems. It’s slow. It’s error-prone. And it’s draining your team’s time and energy.

The Hidden Cost of Manual Admin

Manual processes might seem manageable – until they aren’t. As your business grows, so does the complexity. Suddenly, what used to take minutes now takes hours. Mistakes creep in. Orders are delayed. Invoices are missed. And your team is constantly playing catch-up.

This was the case for several of Avrion’s manufacturing clients, including Prestige Homeseeker, a leading manufacturer of luxury park homes. Their sales and admin teams were overwhelmed by repetitive tasks and fragmented systems. By introducing automation into their quoting and order workflows, they freed up valuable time and reduced errors, without adding headcount.

The Power of Business Process Automation

Automation doesn’t mean replacing people. It means giving your people better tools.

With Avrion’s solutions, manufacturers can:

  • Automate quote approvals and contract generation.
  • Trigger invoice creation based on job completion.
  • Route customer queries to the right team automatically.
  • Generate reports on a schedule – no manual pulling required.
  • Track and escalate exceptions without human intervention.

At a global leader in steel abrasives, automation helped streamline their order-to-invoice process across multiple countries – ensuring consistency, compliance, and speed.

The Result? Time Saved, Accuracy Gained

When you automate the grind, your team can focus on what really matters: serving customers, solving problems, and driving growth.

If your back office is still running on manual effort, it’s time to move from manual to modernised.

We hope you found this article interesting and informative. For more ideas on how to streamline, automate and digitally transform your business (thereby saving you time and money):
author avatar
Caroline Robertson Project & Planning Manager
Caroline has lived in the CRM and technology world from her very first job! From Sales Executive to CRM Consultant, Project Manager to Marketing Team Leader, she loves ticking things off a list so has a reputation for "getting things done". Outside work, she is a dedicated mother and rescue pup parent as well as caring for her siblings and parents.