Restore plc

Restore plc - CRM, middleware, data warehouse case study

As Restore plc grew, so did the challenge of managing disparate databases, operational systems and finance systems. Separate sales, IT and management teams in the divisions also meant data was inconsistent and CRM usage sporadic. 

Read how Avrion helped connect the various systems together using middleware and a Data Warehouse, making data consistent, complete, easily accessible – and in turn, improve reporting and overall CRM usage. 

Restore Datashred

Within Datashred, the quote-to-contract set-up process had many manual and time consuming aspects to it. They soon came to the conclusion that they needed to streamline processes and integrate both their CRM and Operational systems.

Read how Avrion helped Restore Datashred to rationalise their business processes from inbound calls, all the way through, to signed contracts in one workflow, increasing the productivity for the company tenfold and eliminating a costly e-signature platform in the process.

COP UK

COP UK - a CRM case study

COP UK recognised their CRM system and partner were not meeting the expectations and workflow they had developed to take customer care to the next level.

Read how Avrion helped COP UK by delivering a turnkey solution, integrating Maximizer CRM with Sage 50 and their website plus rewriting their Quote and Order Processing module.

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