For many organisations, the skills gap isn’t an abstract concept – it’s a daily operational challenge. Roles take longer to fill. Digital capabilities vary widely across teams. And even when you find the right candidate, keeping them engaged long-term is another battle. That’s the point where many businesses begin exploring an apprenticeship scheme, not simply as a social responsibility initiative, but as a strategic workforce solution.

Avrion’s journey over the past few years is a perfect example. Our decision to invest in digital apprenticeships, supported by training providers like Firebrand, LearnTech, BPP (Estio) and KnowledgeBrief, has not only strengthened our internal capability but also created a sustainable talent pipeline. Our story highlights what’s possible for any organisation ready to start their own scheme.

What an Apprenticeship Scheme Really Offers Businesses

Many leaders still picture apprenticeships as “junior-only” programmes or “nice-to-have” initiatives. In reality, modern digital apprenticeships are structured, outcomes‑driven development pathways for new and existing staff alike. At a high level, apprenticeships combine:

  • Role‑specific training aligned to your industry standards
  • Practical, hands-on learning inside your business
  • Accredited qualifications provided by professional training partners
  • Employer‑supported mentorship and development time

This combination is why Avrion has seen such strong outcomes when investing in roles like Software Development, Digital Marketing and Strategic Leadership apprenticeships.

Key Benefits of an Apprenticeship Scheme for Employers

1. Build the skills you actually need

Instead of waiting for the “perfect” candidate, apprenticeships allow businesses to shape talent around their unique processes, tools, and customer expectations.

For example: Avrion found that our digital apprentices quickly grew into pivotal roles because their training aligned closely with real projects – from SOLID Principles to X coding, from email campaigns to automation workflows and from leading people to leading change.

2. Improve retention through structured development

When employees feel invested in, they stay longer. Apprenticeships offer a clear progression path, which is especially valuable for early‑career talent.

For example: Avrion’s apprentices report higher job satisfaction, as they can directly apply new skills to customer‑focused work – reinforcing confidence and commitment.

3. Inject new energy, ideas and digital fluency

Apprentices bring fresh thinking, especially in areas such as: software development; digital marketing, automation and analytics and; leadership.

For example: Avrion’s software development apprentices have helped to formalise the best practices in our software solutions. Whereas, our marketing apprentices have helped modernise campaign management workflows, exploring tools like automation triggers and targeted communications. Our strategic leadership apprentice has helped tighten our policies and communications.

Operational Impact: Why Apprentices Make Businesses More Efficient

An apprenticeship scheme doesn’t simply add headcount, it enhances capability. Businesses that invest in well-structured schemes frequently see:

  • Better process optimisation, as apprentices challenge legacy ways of working
  • Increased digital adoption, especially in CRM and automation environments
  • Reduced workload for senior staff, as apprentices grow into independently capable team members
  • Higher accuracy and consistency, thanks to formal training in best‑practice frameworks

For Avrion, this means smoother marketing operations, improved data quality, and more capacity across customer‑facing teams. Our Marketing apprentices play a key role in strengthening campaign execution by improving segmentation, refining email workflows, and introducing more consistent content planning processes. They also support analytics and reporting, helping the team measure performance more accurately and make faster, data‑driven decisions.

Software Development apprentices contribute to faster release cycles and more reliable internal tools by supporting code optimisation, bug fixing, and small‑scale feature development – freeing senior developers to focus on more complex architectural work.

Meanwhile, our first Strategic Leadership apprentice has strengthened decision‑making capability across the organisation, helping to formalise long‑term planning, improve internal communication rhythms, and introduce more structured performance frameworks.

Together, these apprenticeship pathways created a stronger, more resilient organisation with clearer workflows, better technology foundations, and leadership capacity that scales with business growth – all while enabling the marketing function to operate with greater precision, agility and measurable impact.

Apprenticeship Schemes Bring Benefits Across Industries

Modern apprenticeships now touch almost every sector, offering practical, scalable solutions for organisations facing digital, operational and leadership skills gaps. Here’s how different industries are applying them to solve real business challenges:

Technology & Software

Apprentices help build internal capability across development, support, testing and digital operations.

  • Software Development apprentices support coding tasks, bug fixes, documentation, test scripting and automation work –  accelerating release cycles and freeing senior developers for strategic technical planning.
  • Infrastructure or IT Support apprentices strengthen helpdesk capacity, improve device management processes and support cybersecurity best practices.

Professional Services

  • Consultancies, accountancies and legal firms use apprenticeships to develop strong analytical and customer‑facing talent pipelines.
  • Business Administration apprentices streamline internal processes, coordinate projects and support workflow documentation.
  • Strategic Leadership apprentices help define service frameworks, improve internal communication rhythms and support long‑term capacity planning.

Marketing & Creative

Marketing departments use apprenticeships to expand content production, campaign execution and analytics skills.

  • Digital Marketing apprentices support segmentation, email automation, content scheduling, and social media management.
  • Marketing Data apprentices help with performance dashboards, attribution analysis and optimisation recommendations.

Manufacturing & Engineering

  • For operational businesses facing ageing workforces and scarce specialist skills, apprenticeships are essential.
  • Engineering apprentices strengthen maintenance, fault‑finding and continuous improvement functions.
  • Quality or Compliance apprentices support auditing processes, data logging and systems standardisation.

Retail, Hospitality & Customer Service

High‑turnover sectors rely on apprenticeships to build stable leadership and customer experience capability.

  • Customer Service apprentices learn service frameworks, complaint handling and omnichannel communication.
  • Team Leader apprentices develop people‑management skills and help introduce more structured shift planning and performance processes.

Public Sector & Education

Public bodies use apprenticeships to modernise systems, improve service delivery and upskill existing staff.

  • Digital apprentices support website management, data processing and digital transformation projects.
  • Leadership apprentices help build strategic planning capability in departments undergoing change.

Health & Social Care

With high demand and chronic skills shortages, apprenticeships provide critical workforce development.

  • Care apprentices learn person‑centred care frameworks.
  • Admin and coordination apprentices help improve appointment booking, record‑keeping and digital adoption.

Tips for a Successful Apprenticeship Scheme

A high-performing apprenticeship programme doesn’t happen by accident. The most successful schemes follow a set of strategic design principles that ensure apprentices thrive and the organisation gains value quickly. So, if you’re considering launching an apprenticeship scheme, here are the core elements to get right:

1. Choose roles with real business impact

Start in areas where skills gaps, operational inefficiencies or growth bottlenecks already exist.

  • For marketing teams, this could be campaign execution, content production or analytics capacity.
  • For development teams, it might be backlog pressure or a need to improve documentation and internal tooling.
  • For leadership teams, it may be the need for more structured decision‑making or clearer planning ownership.

2. Partner with training providers that understand your industry

Not all providers are equal. Look for partners with:

  • Strong employer support.
  • Employer‑designed curriculum.
  • Clear progression pathways.
  • Experience with digital transformation or technical delivery.

Look for apprenticeship schemes with optional extras that will give your apprentices official qualifications at no extra cost to you, such as:

  • DMI Pro Certification for our Level 3 Digital Marketing apprentice.
  • BCS Foundation Awards in Generative AI and Data Visualisation for our Level 4 Software Developer apprentice.
  • CMI Certificate in Strategic Leadership and Management and Chartered Manager Fellow Status (CMgr FGMI) for our Level 7 Strategic Leader apprentice.

This ensures your apprentices are learning skills directly relevant to your organisation’s environment while giving them skills for the rest of their career.

3. Build a structured mentoring framework

Apprentices thrive when they know who to turn to and what “good” looks like. A strong mentoring structure includes:

  • A named mentor responsible for guidance
  • Weekly or bi‑weekly check‑ins
  • Clear expectations, goals and feedback loops
  • Opportunities for apprentices to shadow, co‑work and co-present

At Avrion, our apprentices gain two mentors: their direct line manager and another senior leader who is responsible for the pastoral care of our apprentices. This works incredibly well. In larger organisations, your HR Department will fulfil the pastoral role.

4. Give apprentices access to real work early

Hands‑on experience accelerates confidence, competency and contribution.

  • Marketing apprentices might own small campaigns or segments of the content calendar.
  • Development apprentices might take responsibility for low‑risk features, bug fixes or test automation.
  • Leadership apprentices might lead meetings, coordinate small projects or manage internal communication.

5. Embed apprentices into cross‑functional environments

Apprenticeships work best when learners understand the wider business ecosystem. Involve them in:

  • Team stand-ups
  • Project reviews
  • Customer interactions
  • Interdepartmental working groups

This breaks down silos and broadens commercial awareness.

6. Measure performance and progression meaningfully

Use practical, competency‑based frameworks to track development. Instead of generic tick-box assessments, successful schemes measure:

  • Contribution to team goals.
  • Consistency and accuracy of work.
  • Collaboration and communication.
  • Ability to adopt new tools or processes.
  • Increasing level of autonomy.

7. Create a clear post-apprenticeship pathway

Apprentices stay when they see a future. Define what success looks like at 6, 12 and 18 months, and outline potential next steps:

  • Junior Developer, Marketing Executive, Business Analyst, Team Leader
  • Specialist tracks (e.g. automation, CRM administration, content creation, operations management)
  • Leadership development programmes

This transforms apprenticeships from “training programmes” into genuine long-term career paths.

 

At Avrion, we create an environment where apprentices can meaningfully contribute while growing their technical and commercial awareness. If your organisation is feeling the pressure of skills shortages, digital transformation demands, or recruitment challenges, an apprenticeship scheme may be one of the most effective – and future‑proof – solutions available. Avrion’s journey shows that when apprentices are supported with the right environment, guidance and training partner, the results are transformative.

 

Read more of our apprenticeship blogs here.

We hope you found this article interesting and informative. For more ideas on how to streamline, automate and digitally transform your business (thereby saving you time and money):
author avatar
Caroline Robertson Head of Marketing and Planning
Caroline has lived in the CRM and technology world from her very first job! From Sales Executive to CRM Consultant, Project Manager to Marketing Team Leader, she loves ticking things of a list so has a reputation for "getting things done". She is also Avrion's Apprenticeship Manager and a Mentor for Women Innovators in Digital and Design. Outside work, she is a dedicated rescue pup parent (3 and counting), and responsible for caring for her siblings and parents.