Customer Success : Case Studies

We have a range of customers who benefit from the structure and efficiency that CRM, BPA and other systems give to their business. They range from Manufacturing to Trade Events, Communications to Catering, with a lot more in between.

Read our case studies to see how we have helped them implement new solutions, turn old systems around and evolve their businesses over time.

SPM Instrument UK

As a result of huge growth and a larger demand on the technical department, it became difficult to plan efficiently and track progress of projects and incoming requests. The increased pressure this placed on the department forced SPM to look for a more efficient way of processing projects and actions. Read how Avrion created a solution that provides an overview of all projects in the technical department for tech engineers and management, with massive time-saving benefits.

Primary Times

Primary Times needed a CRM system and were partnered up with a company that turned out to be unhelpful. They approached Maximizer, asked for more support and put them in touch with Avrion. Read how Avrion has worked with Primary Times over the last twelve years, providing ongoing support as a trusted technology partner.

Belvoir

Belvoir experienced rapid growth with several software products used by various departments. It became clear that they needed a platform to pull these parts together, integrate with third-party software products and generate meaningful MI (management information). Read how Avrion implemented a CRM solution that met all of Belvoir's requirements.

The Insurance Network

The Insurance Network needed to take control of their mass marketing from an excel spreadsheet into a CRM system. Read how Avrion helped TIN get the best out of Maximizer CRM, took over the hosting with cloud-based servers so that their system is accessible anywhere, and integrated their marketing with dotdigital.

Priors Hall Park Management

The team at Priors Hall Park Management Ltd were looking at ways to streamline their annual invoicing process. Read how Avrion helped Priors Hall Park Management achieve that goal by bolting Maximizer CRM onto Sage 50 and then automating the process using Codeless Platforms’ BPA Platform, ultimately saving them time and money.

Prestige

Prestige was looking to turn their data into high value information by tracking leads, managing prospects’ expectations in order to convert more opportunities into wins. Read how CRM improved their bottom line by consolidating their data into one central location, automated their processes and enable focused marketing campaigns.

Dayta Designs

Dayta Designs' customers, who were using Sage CRM, needed additional assistance to get more value from their CRM system. After carefully considering other Sage Business Partners, Dayta Designs partnered with Avrion to provide the best business solution to their customers. Read how the partnership has benefited customers, from providing basic CRM support through to more advanced customisations, reconfiguration and development work.

Codeless Platforms

Avrion wanted an integration and automation solution for several projects, as well as the ability to deliver portals for its customers. Read how Avrion's partnership with Codeless Platforms has benefited customers through the use of Applications Platforms as well as middleware solutions that focus on Business Process Automation.

Restore plc

As Restore plc grew, so did the challenge of managing disparate databases, operational systems and finance systems. Separate sales, IT and management teams in the divisions also meant data was inconsistent and CRM usage sporadic. Read how Avrion helped connect the various systems together using middleware and a Data Warehouse, making data consistent, complete, easily accessible - and in turn, improve reporting and overall CRM usage.

Hazlemere Window Company

Hazlemere were users of Sage CRM, but the team felt they could improve on their use of the system to further increase the benefits to the business. So they looked for a more proactive and responsive technology partner, who would identify ways to continuously improve their CRM solution. Read how Avrion's care and continual evolution of the Sage CRM system has improved efficiencies across the business.

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