Customisable CRM

Adapted for your business

CRM is flexible enough to allow for deeper integration to other business critical software and automation of repetitive processes, which ensures optimal business efficiency and profitability.

CRM allows you and your team to nurture relationships at all stages of the customer journey, providing a more engaging and consistent experience with you. CRM also makes you more efficient because:

Your data is unified, better organised and transparent throughout your organisation, which means everyone can view and act upon necessary actions.
You can automate tasks and streamline processes, which minimises errors, improves efficiency and saves time.
It’s easy to communicate with your contacts through automated marketing campaigns, through alerts that remind you to keep in touch with people and through a structured customer service support system.
You can analyse your data, allowing you to grow and focus on your priorities, thereby improving your bottom line.

Why is customisable CRM important?

CRM is seldom a straight out-of-the-box solution. Instances where a little helping hand is needed to create the perfect setup for you include:

Customisation: This means adapting off-the-shelf CRM software in ways to fully tailor the solution to your business.
Data Connectors: If you have multiple core business-critical systems, such as financial packages and ERP, it makes sense to view shared data from within your CRM solution by securely managing the data flow between these applications.
Integration: This typically enhances the capability and value of existing systems and can negate the need to replace them as integration enables all systems to work together.

CRM isn’t a static bit of software that doesn’t change over time either. CRM must be shaped to fit your unique business requirements, and flexible enough to develop and grow as your business evolves. CRM, when set up properly and used correctly, will reap many operational, financial and business rewards for your team.

Find out more about our CRM solutions:

"After almost a year of trying unsuccessfully to engage with our existing partner, trying to get them to talk about upgrading and personalising the system, we decided to switch over to Avrion. Avrion had been in conversation with us and once we engaged with them, they immediately gave us something unique. They allowed us to effectively have an off-the-shelf CRM system that we could customise – at affordable rates. Rates that are competitive for SMEs."

Cole Fellows

Head of Operations - The Insurance Network

Why Avrion?

We are a team of experienced technology professionals who help our customers digitally transform their businesses using CRM, automation and other connected technologies.

As a Technology Partner, we bring 20+ years of knowledge into the solutions we build for our customers. We have implemented in excess of 300 successful solutions of varying sizes, from small to large, with a diverse range of functional and application requirements. Our customers are diverse too, in size and across most industries.

We specialise in delivering CRM solutions, together with other technologies, such as Business Automations, Integrated Software and Business Intelligence to streamline and automate business processes. This brings high efficiency and productivity, helping our customers thrive and succeed.

We eat, sleep and breathe CRM – it’s in our blood
Best support team
Solutions delivered faster
Innovative Technology Partner
More knowledgeable about CRM compared to other partners
Library of solution frameworks
Cost-effective implementations
Comprehensive system care and evolution programme

Want to know more?

We'd love to help you explore Digital Transformation - on your terms

Resin Products

Manual processes were restricting Resin Products' growth. Implementing Microsoft Dynamics 365 Sales Enterprise with Avrion’s expertise, streamlined their order tracking, improved internal communication, enhanced productivity, reduced errors, and positioned them for scalable growth.

Restore Records Management

The business needed to automate! With over 6,000 customers it should be relatively easy to ask customers for Trustpilot reviews and look to increase the volume. But dealing with lots of systems that did not

Priors Hall Park Management

The team at Priors Hall Park Management Ltd were looking at ways to streamline their annual invoicing process. Read how Avrion helped Priors Hall Park Management achieve that goal by bolting Maximizer CRM onto Sage

Belvoir Group

Belvoir had complicated processes making it hard to streamline and share information efficiently day to day. They needed a new CRM system that would fit around their processes, rather than make their processes fit around

SPM Instrument UK

As a result of huge growth and a larger demand on the technical department, it became difficult to plan efficiently and track progress of projects and incoming requests. The increased pressure this placed on the

Primary Times

Primary Times needed a CRM system and were partnered up with a company that turned out to be unhelpful. They approached Maximizer, asked for more support and put them in touch with Avrion. Read how

Belvoir

Belvoir experienced rapid growth with several software products used by various departments. It became clear that they needed a platform to pull these parts together, integrate with third-party software products and generate meaningful MI (management

The Insurance Network

The Insurance Network needed to take control of their mass marketing from an excel spreadsheet into a CRM system. Read how Avrion helped TIN get the best out of Maximizer CRM, took over the hosting

Prestige

Prestige was looking to turn their data into high value information by tracking leads, managing prospects’ expectations in order to convert more opportunities into wins. Read how CRM improved their bottom line by consolidating their

Restore Datashred

Within Datashred, the quote-to-contract set-up process had many manual and time consuming aspects to it. They soon came to the conclusion that they needed to streamline processes and integrate both their CRM and Operational systems.

Restore plc

As Restore plc grew, so did the challenge of managing disparate databases, operational systems and finance systems. Separate sales, IT and management teams in the divisions also meant data was inconsistent and CRM usage sporadic.

Frequently Asked Questions

What is a CRM?

A Customer Relationship Management (CRM) system helps manage interactions with customers and improve sales and service efficiency.

Can Avrion integrate CRM with my existing tools?

Yes, we specialise in CRM integrations with existing business systems.

Do you offer training for new CRM users?

Absolutely – we provide full onboarding and training to ensure smooth adoption.

Which CRM platforms do you support?

We support various platforms including Maximizer CRM, Dynamics 365, and custom-built solutions.

How will a CRM benefit my business?

It improves customer management, streamlines communication, and increases sales efficiency.

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