Solutions: Sage CRM
Manage your important customer relationships
Record key details about every customer in Sage CRM. Then, you can make every interaction count and build more rewarding relationships, working with information at your fingertips, wherever you are, in one place.
Integrate with your Sage accounting solution
Improve interdepartmental communications, reduce duplication of data and of work, and make more accurate business decisions with financial information readily available.
Send and track email campaigns using Mailchimp
Create a targeted email campaign for free. Then, send your campaign to 2,000 leads and customers, and track your open and click-through rates. Use multiple channels and use your reports to make the next campaign stronger.
Use Business Accelerators for Sales
Track progress against your business’s KPIs using this suite of tools. Plus, you can help sales people become more productive and close sales faster.
Work from anywhere with Mobile CRM
Make important business decisions based on real-time reports. Access critical customer data on the road or at customer sites, and use our dedicated apps for iPhone, Android and Windows.
Deliver exceptional customer service
Provide a consistent experience to every customer. You can also improve the quality of support with a central knowledge base and increase customer retention rates.
Customised Connectors – using Avrion’s proven connector technologies to integrate your systems and information.
We create many ‘connectors’, enabling our customers to join up information easily between Sage CRM and their other operational software systems. We use our extensive portfolio of connector frameworks, customisations and middleware applications to build connectors which means customers invest less and get more value, with shortened delivery timescales. For example, we have built financial connectors that work in the same way as our Sage Financials Data Connector but with alternative financial software packages.
Typical Connectors our customers require include:
Qnect for Sage CRM is a real-time integration that links Sage CRM to Sage Accounts. It helps to increase efficiency and accuracy in the management of customers/suppliers, products and quotes/orders at an affordable cost.
By combining Sage CRM with Sage Accounts (using Qnect) you can enjoy better business insight, greater efficiencies, increased productivity and have a single customer-centric view across your entire business.
Qnect features include:
- Create Sage Accounts Customer and Supplier accounts from Sage CRM
- Create Sales orders in Sage Accounts from Sage CRM
- View account information, such as status or credit limit
- Realtime views of orders and invoices from Sage Accounts
- Synchronise orders, invoices and credits into Sage CRM
- Link many Sage CRM companies to one Sage Accounts customer
- Link one Sage CRM customer to many Sage Accounts customers
- Create and view information about suppliers in Sage CRM
Qnect integration is currently available for Sage 50 (UK Edition), Sage 200 and Sage X3.