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CRM Challenges – why Sales Professionals resist CRM
CRM is commonly misused or not used enough, but unfortunately, there’s no single reason why. CRM challenges are broad and because of this, to many, it may feel like the problem is too big to solve. BUT, with the right tools and guidance from experienced professionals, your sales teams will
Solution Spotlight – Customer Self-Serve Configurator Tool
Our next Solution Spotlight is about creating a self-serve configurator tool. This tool is used by web visitors to enter minimal information in order to receive a transparent quote, with a further option to place an order. Are you new to Solution Spotlights? They’re a series of short “Use Cases”
Solution Spotlight – Automated Order Fulfilment Notifications
This blog is the first in our series of Solution Spotlights. You may be wondering, “what’s a Solution Spotlight?” We’ve created this series of short “Use Cases” to showcase what challenges our customers were having prior to working with Avrion, and how we collaborated with them to create a solution. These
Why you should improve your Customer Experience (CX)
Do you know how happy your customers are with your products/services? Are you aware of what your customer experience is like? Can you predict issues before they even become problems? Do you have customer information at your fingertips whether you’re working from home, in the office or on the road?
From sapling to forest, our foray into carbon offsetting with Ecologi
You may or may not have heard of Ecologi. Either way, you’re going to find this blog’s insight into their work to help achieve carbon offsetting really interesting. At Avrion, we believe we have a responsibility not just to our customers, prospects and suppliers, but also to the environment and
2021 – A Year of Time Saving Solutions
2021 was a busy year for Avrion, in spite of the pandemic. As a technology company, we were already geared up for working remotely and collaborating over Zoom meetings instead of in person. Our operational systems are also cloud-based which enabled us to continue business as usual. We were fortunate
How to Improve your Sales Performance using Technology
Have you ever wondered if and how you can improve your sales performance using technology? This blog aims to give you some insight. Statistic 1: 98% of sales leaders report their businesses will be disrupted by the pandemic by over five sales quarters. Uncertainty, changes in buying behaviour and new ways
Middleware – could you benefit from it?
“How can I improve aspects of my business?” Does that question sound familiar? If your processes are functioning in different systems, making everything just a bit too fragmented, inefficient and time consuming, a middleware solution might be the answer. Middleware allows you to connect your CRM, back office and any
Cybersecurity Awareness Month – How can I keep safe?
This year, the theme of Cybersecurity Awareness Month is “Do your part. #BeCyberSmart”. More and more of us are working remotely giving destructive hackers more opportunities to catch us off guard. But organisations such as National Cyber Security Centre (NCSC) and KnowBe4 are raising security awareness and providing training solutions